Re: Updated: Sims 4Patch/update problem

by EA_Nils
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Original Post

Updated: Sims 4Patch/update problem

[ Edited ]
★★★ Novice

Ok... New issue. Kinda.

1. Origin isn't prompting me to update the Sims 4.

2. I right click and ask it to Check for Update

3. It does it's little "Preparing update" thing then half a second later it says "Installation Complete"...

 

But... Nothing is changing in my game. I really hope someone can help me fix this. I have hunted through this forum for this issue and found nothing.

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Re: Updated: Sims 4Patch/update problem

★★★ Newbie

This is the exact thing thats happening to me!

Message 2 of 5 (545 Views)

Re: Updated: Sims 4Patch/update problem

★★★ Newbie

I noticed this too, but I had the game up.  Once I closed it, I was able to download the patch.

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Re: Updated: Sims 4Patch/update problem

★★★ Newbie

I also was having this issue. I went to update the game and when it was fully updated, a window popped up saying I need to update it even though it was complete.  Then I did some troubleshooting and fixed the problem.

 

If you are having this problem using Origin as well, here is what you should do:

 

Right click you Sims 4 game icon under the ny games tab in Origin.

A small box will pop up, from there click on REPAIR game.

 

It will take about a minute, depending on your connection and computer.

 

And right after that was finished, I went to boot the game back up and had SUCCESS.

 

So good luck and I hope this works for you! :manvery-happy =)

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Re: Updated: Sims 4Patch/update problem

Community Manager

@torialexandria wrote:

I also was having this issue. I went to update the game and when it was fully updated, a window popped up saying I need to update it even though it was complete.  Then I did some troubleshooting and fixed the problem.

 

If you are having this problem using Origin as well, here is what you should do:

 

Right click you Sims 4 game icon under the ny games tab in Origin.

A small box will pop up, from there click on REPAIR game.

 

It will take about a minute, depending on your connection and computer.

 

And right after that was finished, I went to boot the game back up and had SUCCESS.

 

So good luck and I hope this works for you! :manvery-happy =)


Thank you for documenting what worked for you, torialexandria.

 

@AxleRaptor @simsmademma4 @bucfan1969 Are you able to proceed as well, when following these steps?

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