January 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Don’t know Orgin is bugged too
What expansions, game packs, and stuff packs do you have installed? Almost all of them
Steps: How can we find the bug ourselves? I don’t know I think it’s in one of my files
What happens when the bug occurs? In create a sim
What do you expect to see? I make a person and they don’t load so I delete them and save my game but then it loads non stop like it’s stuck in a loop.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
I don’t think a picture or video is nessisary. Just the loading screen is stuck in a loop and when I create sims they never load. And orgin is now saying ERR_CACHE_MISS when Origin worked just fine yesterday. I exit out of it and try to reload it but it shows up the same way. My mum has just gotten me the Get Famous pack for Christmas along with Outdoor Retreat, and Laundry day stuff. I didn’t have any problems till she got those. Which really sucks. Cause I love playing them.
January 2019
January 2019
never ending loading screens are 99% mod/cc related so yes, it's best to remove everything and test without
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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