Unable to start

[Pheraflex]

I have a Ryzen 5 and a GTX1060 card with Windows 10.

I get the video card minimum requirement pop-up.

I have the latest drivers and updates.

What else I need to do to play the game?

[jpkarlsen]

Please post the exact error message as well as a DxDiag:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[Pheraflex]

Thanks

[CMeki]

Can you open the NVIDIA Control Panel (found in the control panel) and make sure that the game is using the card and not the motherboard-integrated graphics?

[jpkarlsen]

Please try to completely uninstall the driver using DDU (Device Driver Uninstall. Google it to download) then get the latest from Nvidia and install that.

[jpkarlsen]

Hi @CMeki

Since Hybrid Graphics are not supported. this can not be the case.