Re: Unable to start, video card error?

by crinrict
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Original Post

Unable to start, video card error?

★ Novice


This is a recent problem. Suddenly I am unable to initialize the video card. I have been able to play the game before. If I try to start it again after clicking away the error window, the game shuts down just a few minutes after starting it. This is my DxDg

Message 1 of 7 (303 Views)

Re: Unable to start, video card error?

Hero
@JosefinTonks could you attach your config.log file as well ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 7 (285 Views)

Re: Unable to start, video card error?

★ Novice

is this the one you mean?
kind regards

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Message 3 of 7 (280 Views)

Re: Unable to start, video card error?

Hero
@JosefinTonks Yes, thanks. Seems your card is recognized fine so that's not the issue.

Could you post a screenshot of the exact error you're getting ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 7 (267 Views)

Re: Unable to start, video card error?

★ Novice

Hello!
This is the error message i recieve

Message 5 of 7 (258 Views)

Re: Unable to start, video card error?

★ Novice

Here is it in text format 579bc009:1df4e8dc:00000000:912c9c10

Message 6 of 7 (257 Views)

Re: Unable to start, video card error?

Hero
@JosefinTonks OK, that's a new one. Never seen this one before.

Can you try a clean reinstall of your graphics drivers: https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstall...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 7 (242 Views)