Unable to start: Can't run The Sims 4 with the video card in this system.

by Ze_Colon_D
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Original Post

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

★★★ Novice

can someone help me i have the same problem http://pastebin.com/vE8vUDMk. Just right click the link in google chrome and click go to. Thank you in advance.Confusedmileyhappy:

 

Message 11 of 133 (4,532 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

Hero

All I get is this paste has been removed.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 12 of 133 (4,521 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

★★★ Newbie
What do I do? On the AMD website?
Message 13 of 133 (4,502 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

Hero

Go to drivers and have the site detect your system. It will then tell you what to download.

 

AMD should also have some kind of program you can run and that can also check for you.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 14 of 133 (4,500 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

★★★ Novice

Oh sorry about that here is another link http://pastebin.com/BXzKLbVV

Message 15 of 133 (4,470 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

Hero

You're graphics card doesn't have any dedicated memory. Many with this chip have the same issue. I don't think you can run the game.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 16 of 133 (4,461 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

[ Edited ]
★★★ Newbie

HI i have the same problem, but I don't know how to update my drivers. any help? I tried the auto detect thing but it said that it couldn't find my OS or something like that.

Message 17 of 133 (4,460 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

Hero

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 18 of 133 (4,455 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

★★★ Novice

can you help me with how to make my memory less.

Message 19 of 133 (4,442 Views)

Re: Unable to start: Can't run The Sims 4 with the video card in this system.

Hero

You probably need a new computer

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 20 of 133 (4,439 Views)