Unable to login to my other sims 3 page [ Edited ]

[ThatsSimtasic]

I bought my The sims 3 Basegame in 2009, I still have the product code and the CD. But in 2009 I made an account on thesims3.com.
I registered two games, World Adventures and The Sims 3 basegame. Then I stopped playing the sims 3 for a year and I also stopped using my hotmail for the account because it had a "childish" name.  And if you dont login to your hotmail-account in a year I believe, it disappears. So it does no longer exist.
I remember my hotmail, even if it is gone, and I guess I have the password too somewhere.

I created a new sims3 page and I could not register my sims3 basegame because my other account (that I cant no longer sign in on) have it.
Now i want to shut the page down, I cant click "Forgot password" because the email for it does not exist.

Is there any way I can prove that it was my page so they can shut it down or at least un-register my games on that page?

[rumbutter · Accepted solution]

for lost/forgotten/merge accounts contact CS

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[rumbutter · Accepted solution]

for lost/forgotten/merge accounts contact CS

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...