Unable to connect to EA servers to activate Sims 4

[cryseevee]

I recently just purchased Sims 4 and upon installation, this message keeps popping up whenever I try to start the game

[IMG]http://i58.tinypic.com/2emh2sz.jpg[/IMG]

Any help here? I've reinstalled the game and whitelisting Origin.com in my computer's firewall but the same message appears.

[Henalexandre · Accepted solution]

You should be able to open your game again If you still have the problem, feel free to post it here.

[leosefcik]

When i launch sims 4, then after a while will be there a pop-up so ''Were sorry, an error has occurred''. And a description:

We are unable to connect to EA servers to activate The Sims 4 on this computer using your account. Please try again later.

Can someone help me? mileymad:

[goforfink]

I think there is an issue with the origin servers I am having this problem with every single game....

[jephboy]

If I had to take a wild guess, I'd say EA's activation server is offline. Judging from the number of people affected (including myself), it's not your computer.

[cryseevee]

Ah, that's a relief! I was so worried that something went wrong with my computer.

Thank you!!

[Henalexandre]

Hello,

a lot of people are noticing this problem. Origin teams are aware of it and will resolve it as soon as possible Thnaks for your patience 

[cryseevee]

I sure hope everything's resolved soon!

[D250595]

It seems like its been a long time that the servers have been down because I just got that messaget too. I can't even contact EA because they don't ring outside of USA and Canada and I'm in the UK. If someone gets an update, would it be possible to just post it on here please?

[Raivien]

in the UK YOU can call THEM! ahhhh *bliss* number is: +44 203 014 1818  

[D250595]

Thank you so much!