UI issue sims 4

by AlexRowland
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UI issue sims 4

★★★★★ Novice

I am technically on a map, but I'm not sure if this belongs in the console section. I just updated Origin and noticed this weird issue with some textures on the Sims 4. I played this game all last night and it was running fine, the only change to the Mac or the game is the Origin update. I've attached two screenshots. I'm not sure exactly why this happened, but as I mentioned the only change I made was install the latest origin.

 

The first screenshot is the voice slider in CAS, as well as the cheat dialogue. The second screenshot is of the family manager screen in the neighborhood view (when loading the family "stills" for the manager).

 

STEPS TO REPRODUCE:

1) Install latest origin update

2) Load Sims 4

3) Modify a sim in CAS or open the sims family manager

 

STEPS I'VE TAKEN:

1) I have attempted to clear the cache and other temp files

2) Confirmed I haven't downloaded any mods

3) Started a new game

4) Reset the game

 

COMPUTER SPECS:

Macbook Air (2017)

Mojave 10.14.4

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Re: UI issue sims 4

★★★★★ Novice

Closing this thread. Please see new thread:

 

https://answers.ea.com/t5/The-Sims-Mac/POSSIBLE-BUG-UI-glitches-and-greyed-out-menus-after-April-pat...

 

I didn't realize there was a "The Sims Mac" section

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Re: UI issue sims 4

★★★★★ Novice

I found this somewhere else, so I'm adding to my initial post:

 

Product: The Sims 4 (with all expansion packs)
Platform: Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? TBD
What expansions, game packs, and stuff packs do you have installed? All of them
Steps:

 

How can we find the bug ourselves? 

See steps above.


What happens when the bug occurs? 

See screenshots.


What do you expect to see? 

I expect to see the UI component.


Have you installed any customization with the game, e.g. Custom Content or Mods? 

Not on this machine


Did this issue appear after a specific patch or change you made to your system? 

Most recent Origin update.

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Re: UI issue sims 4

★★★★★ Novice

Closing this thread. Please see new thread:

 

https://answers.ea.com/t5/The-Sims-Mac/POSSIBLE-BUG-UI-glitches-and-greyed-out-menus-after-April-pat...

 

I didn't realize there was a "The Sims Mac" section

Message 3 of 4 (465 Views)

Re: UI issue sims 4

Hero

Locking this thread.


Everyone please use the linked thread instead.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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