Ts4.exe and origin errors?

by onlrpp
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Ts4.exe and origin errors?

★★★★★ Newbie

So normally I login to origin, and choose the Sims 4, and begin playing. Recently my origin keeps saying "origin encountered an issue loading this page. Please try reloading it". Well when this started, I had no issue playing still, cause I would just open the Sims from my EA folder. We'll it seems as though "TS4.exe" is no longer in my EA folder, so when origin has this issue, I cannot play my game. I do not have internet at home, otherwise I would just login to origin online, and I have no issues. TS4.exe seemed to dissappear after I installed Discover University. Help! 

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Re: Ts4.exe and origin errors?

★★★★ Expert

@onlrpp  The Sims 4 is no longer is supported on 32 bit systems, since November update. Here is an announcement, I 'm sure you'll find more info on it if you search
https://answers.ea.com/t5/General-Discussion-and-Feedback/The-Sims-4-Update-on-Supported-Systems/td-...

For me the TS4.exe is in Bin_LE; but you could just use the TS4_x64.exe?

For your Origin issue, you could start by clearing cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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Re: Ts4.exe and origin errors?

★★★★ Expert

@onlrpp  The Sims 4 is no longer is supported on 32 bit systems, since November update. Here is an announcement, I 'm sure you'll find more info on it if you search
https://answers.ea.com/t5/General-Discussion-and-Feedback/The-Sims-4-Update-on-Supported-Systems/td-...

For me the TS4.exe is in Bin_LE; but you could just use the TS4_x64.exe?

For your Origin issue, you could start by clearing cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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Re: Ts4.exe and origin errors?

★★★★★ Newbie

 

@DonroaAkashu I've since updated from the 32 bit, I didn't know it was under a new file name! Thank you 😁

 

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