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Sims 3 expansion pack not downloading from EA app","readOnly":true,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8324259"},"body":"

After getting everything moved over with The Sims 3 from Origin to the EA app, I ran into a new snag.

I recently bought a new stuff pack (high-end loft) since I love playing The Sims 3, it is showing up, but, I cannot install or use it?

\n\n

What can be done to fix this? I never had this issue with Origin.

\n\n

edited title for increased visibility. -puzzlezaddict

","body@stringLength":"405","rawBody":"

\n\n

What can be done to fix this? I never had this issue with Origin.

\n\n

edited title for increased visibility. -puzzlezaddict

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Sims 3 expansion pack not downloading from EA app","moderationData":{"__ref":"ModerationData:moderation_data:8324260"},"body":"

@sim3fan13132 Some players have reported that reinstalling and opening Origin allows the pack to download in the background, even though Origin will have a pop-up prompting you to switch to the EA App that you can't close. So it's worth trying that; you can uninstall Origin again afterwards. I don't know of any other fix or workaround.

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Im afraid that is no longer possible.
Origin will not install anymore with EA App. And uninstalling it would likely cause more trouble.

They really need to fix their app

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So, it turns out, buying from the EA app does not seem to work when it comes to buying the sims 3 Stuff Packs (cause I love the sims 3)

I refunded the ones that did not download (the ones I bought on the EA app) and instead, bought from the main website itself, which seems to be what works for me.

Even when I pay good money to get it.

I thought I had it figured out by buying on the website itself, but NOOOOOO, I get a refund and rebuy High-End loft stuff, still will not let me download what I bought with my money. So now here I am, with another refund.

EA, fix your app!

@sim3fan13132 This was working as of yesterday. Origin doesn't let you do anything with it, but the point is not to use it, it's to install Origin and let Origin auto-download your packs in the background while it's telling you to install the EA App. You don't need to uninstall the EA App either.

\n\n

I've also merged your other posts into this thread since they're both about the same original issue.

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From the EA Website? I attempted this and I am not having any luck. It directs me to the app which shows it as purchased with no option to download.

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I understand now.

I tested it, and it works!

Still, I wish EA would at least fix their app so we wouldn't have to do this.

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I couldnt open sims 3 launcher since I was forced to uninstall origin to get ea app. So uninstall my sims 3 and expansion packs and I install sims 3 and 1 of expansion packs and now I can't inastll my other expansion packs because I can't update origin to install anything now to do anything!! Help me !!!

\n\n\n

[CM Edit: Formatting]

@polynay I've merged your post with another thread for this same issue, or at least I think it's the same based on your description. Please read my earlier responses in the thread.

\n\n

If this isn't your issue, please describe it in more detail. Origin itself barely works now, and that's by design; that's not something we can fix here.

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What did you do to make it work?

Hello, I am having trouble downloading an Add-on for the Sims 3. I bought multiple add-ons, that were easy to download, however, one of them doesn´t have a \"Download\" button and is therefore not in my game. I tried restarting the app and clearing the cache. Neither worked. Any help/ suggestions would be appreciated! 🙂

@woopsliv I've merged your post with another thread about this issue. Please try the suggestions on page one.

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Hi All,

I am trying to download the sims 3 onto my new PC set up and I was able to download all of my expansions but Sims 3 Pets and Sims 3 University will not download. I keep getting an error that something went wrong or it will just sit and prepare forever. I have tried clearing my cache, restarting my PC and the EA app. Nothing seems to work and the error doesn't give me much to go off of in order to fix my problem. I also sent an email to EA but I keep getting notified that they are going to close my ticket unless I resume (I have no idea what that means), and I can't reach them through chat anymore. I don't know what else to do, any help would be appreciated.

Thanks,

Shan

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":4,"postTime":"2023-03-20T17:06:56.532-07:00","lastPublishTime":"2023-03-20T17:06:56.532-07:00","metrics":{"__typename":"MessageMetrics","views":5367},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":6,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:8324273":{"__typename":"ModerationData","id":"moderation_data:8324273","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8324273":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:90819"},"id":"message:8324273","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8324256/message:8324273","revisionNum":1,"uid":8324273,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8324272"},"conversation":{"__ref":"Conversation:conversation:8324256"},"subject":"Re: Sims 3 expansion pack not downloading from EA app","moderationData":{"__ref":"ModerationData:moderation_data:8324273"},"body":"

@ShanPam96 I've merged your post with another thread for this issue. Please try the suggestions on page one.

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Hey @puzzlezaddict, thanks for trying but the EA app uninstalled origin when I got it. I can't seem to get it back.

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@ShanPam96 I think this link still works:

\n\n

https://www.dm.origin.com/download

\n\n

And remember, Origin doesn't have to be usable, it just needs to be running after you've told the EA App to download your packs and it's failed to do so.

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@puzzlezaddict Hmmm, I tried this out and I'm getting a message after it tries to install that it could not connect to the internet. The message provides an alternate link to try to download but it also comes up with the \"cannot connect to the internet\" message. I feel like EA really doesn't want us to have Origin anymore.

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@ShanPam96 The workaround mentioned here was still working as of last week:

\n\n

https://www.reddit.com/r/origin/comments/11rgqgg/new_workaround_for_the_ea_app_migration_by_p0358/

\n\n

If that doesn't help you, then unfortunately, there's nothing else to do but wait for EA to fix the downloading issue with the App. I have no idea when that will be.

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can you help? You said \"I understand and it works.\" Can you say what worked? Do we need to repurchase via the website? I am so tired of wrestling with this problem.

Many thanks for whatever help you can give.

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@61d10c8275aa4061 You don't need to repurchase anything. The idea here is to download Origin, even if you can't use it properly, and let Origin install your missing packs. I'm not sure whether the workaround is valid as of now, but it's easy enough to try.

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I just bought Island Paradise to finish off my collection of expansions. I already have the Sims 3 base game. whenever I launch the game and go to the expansions pack, island paradise is never there. the ea app says it's installed content like the worlds, and says \"you already own this pack\" whenever I go to download it. what do I do.

in all my years of playing I've never seen a bug like this. did I just waste my money? am I allowed to get a refund? help.

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@EMPShielded I've merged your post with a longer thread for this issue. It's a known problem with the EA App, and while you can try the suggestion on page one (with an update a few posts above yours), there's no guarantee it works anymore. Otherwise, you'll unfortunately need to wait for EA to fix it.

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ah ty!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"8","kudosSumWeight":0,"postTime":"2023-03-22T14:31:58.962-07:00","lastPublishTime":"2023-03-22T14:31:58.962-07:00","metrics":{"__typename":"MessageMetrics","views":4395},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:8324284":{"__typename":"ModerationData","id":"moderation_data:8324284","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8324284":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:258557"},"id":"message:8324284","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8324256/message:8324284","revisionNum":1,"uid":8324284,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8324281"},"conversation":{"__ref":"Conversation:conversation:8324256"},"subject":"Re: Sims 3 expansion pack not downloading from EA app","moderationData":{"__ref":"ModerationData:moderation_data:8324284"},"body":"

ta ty! I'm gonna try that first.

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/discussions/simcity-franchise-discussion-en/re-shipping-resources-via-rail/10446549