My problem is, that I cannot load the household that I am currently playing. Other households in the same save work just fine, and other save games also work. Only this household is not loading (gets stuck on loading screen and stops responding).
I have already tried:
- clear cache
- free up space on pc
- run as admin
would it maybe help if I try to delete some save-game files, so I lose a bit of progress, but not everything?
Any other ideas?
Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.
See if you can revert to an earlier savegame. https://help.ea.com/en-us/help/the-sims/the-sims-4/how-to-restore-a-previous-saved-game-in-the-sims-...