August 2020
I've been having this problem for six days now. Every time I try to open the sims I get this message. I've made sure origin and origin web helper don't open at startup. I've tried removing my mods, repairing my game, clearing cache, changing my password. I'm not sure what to do at this point so I can play the game.
Solved! Go to Solution.
August 2020
If you have no knowledge of these other computers that have used your account Contact support to have your account secured.
You need to contact Support. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support
August 2020
If you have no knowledge of these other computers that have used your account Contact support to have your account secured.
You need to contact Support. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support