Too many computers have accessed this account's version of The Sims 4 recently

by ellensullens
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Too many computers have accessed this account's version of The Sims 4 recently

★ Novice

I've been having this problem for six days now. Every time I try to open the sims I get this message. I've made sure origin and origin web helper don't open at startup. I've tried removing my mods, repairing my game, clearing cache, changing my password. I'm not sure what to do at this point so I can play the game.

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Re: Too many computers have accessed this account's version of The Sims 4 recent

Champion (Retired)

@ellensullens 

 

If you have no knowledge of these other computers that have used your account Contact support to have your account secured.

You need to contact Support. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support

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Re: Too many computers have accessed this account's version of The Sims 4 recent

Champion (Retired)

@ellensullens 

 

If you have no knowledge of these other computers that have used your account Contact support to have your account secured.

You need to contact Support. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support

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Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
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