June 2019 - last edited June 2019 by crinrict
Same thing is happening to me. I do have cc, but it never causes me any problems. I'm able to get into my game, but I haven't been able to get pass the title screen or the title screen turns completely white. I've repaired my game, updated it (which didn't help at all), and restarted my laptop. I've been trying to play my game since 6pm and it's now 9:45pm.
June 2019
split your post so you have your own thread. The other issue was solved and yours sounds a bit different
Have you tried at all without custom content ? CC can get outdated with patches just as mods do.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
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