Title screen turns white [ Edited ]

[milligramspoison]

Same thing is happening to me. I do have cc, but it never causes me any problems. I'm able to get into my game, but I haven't been able to get pass the title screen or the title screen turns completely white. I've repaired my game, updated it (which didn't help at all), and restarted my laptop. I've been trying to play my game since 6pm and it's now 9:45pm.

[crinrict]

Hi @milligramspoison 

split your post so you have your own thread. The other issue was solved and yours sounds a bit different

Have you tried at all without custom content ? CC can get outdated with patches just as mods do.

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.