TheSims3Launcher Has stopped Working. Please assist!

[belven56]

Hi All,

I've been having serious issues with the sims 3. I had issues first when I tried to install paradise island, and then I proceeded to wipe everything Sims 3 related from my machine and try installing again. Now I can't even get the base game to launch. As soon as I click "Play" in origin, I get an error Sims3Launcher has stopped working. I tried to follow the advice of clicking the executable file in the folder to completely bypass the launcher, but I get the error "Unable to launch game, Origin is required to play this game. If origin is installed please contact customer support"

So basically I can't launch it from origin, or from doing anything in the folder. I contacted live support and they had me update to the current patch, yet my launcher is still broken. My DxDiag is available here https://help.ea.com/servlet/servlet.FileDownload?file=00PE00000042f9oMAA.

My issue has been elevated to a specialist team, but I don't have much hope for that turning out well. Any advice you guys might have will be much appreciated.

[belven56]

Bump!

[belven56]

Bump!

[belven56]

Bump!

[belven56]

Bump!

[hidden22]

ya... that ia what my computer is doing!

sorry i dont know what to do, i am looking for help to...:mansad: