Re: The sims4 CAS demo, black screen!

by crinrict
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Original Post

Re: The sims4 CAS demo, black screen!

Hero

Do you have the Nvidia Experieince installed on your computer ? If so, you can update through that. You don't need to buy anything.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 11 of 38 (1,654 Views)

Re: The sims4 CAS demo, black screen!

★★★★★ Novice
Hey thanks for the help. I uplated it but it still doesn't work Frown
Message 12 of 38 (1,646 Views)

Re: The sims4 CAS demo, black screen!

Hero

Saw you post in the other thread, do you get the llama too or not ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 13 of 38 (1,641 Views)

Re: The sims4 CAS demo, black screen!

★★★★★ Novice

Nope no Llama. 
Since I updated my grahpics card the game opens in a smaller window and not fullscreen like it did before though. If that makes any difference lol So frustrating to be one of the people who got the demo and I can't even play it Frown 

Message 14 of 38 (1,636 Views)

Re: The sims4 CAS demo, black screen!

Hero

There's a file called options(.ini) in your documents folder for the cas demo. Try moving that to the desktop and see if it does anything.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 15 of 38 (1,631 Views)

Re: The sims4 CAS demo, black screen!

★★★★★ Novice

Okay did that and now it's gone back to having the fullscreen black screen for a few seconds before minimizing into a smalling white screen.  

And I just went and looked and a new options file has appeared in the folder. The one I removed is still on my desktop :/ 

Message 16 of 38 (1,621 Views)

Re: The sims4 CAS demo, black screen!

Hero

Yeah, it recreates.

 

Ok next thing: 

 

  • Open Origin
  • Go to the menu in the upper left corner and put Origin in offline mode
  • Start the demo.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 17 of 38 (1,612 Views)

Re: The sims4 CAS demo, black screen!

★★★★★ Novice

Nope didn't work Frown

Message 18 of 38 (1,588 Views)

Re: The sims4 CAS demo, black screen!

Hero

Does the game still run minimized or does it actually crash now ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 19 of 38 (1,585 Views)

Re: The sims4 CAS demo, black screen!

★★ Novice

So depressing to get the invite and not be able to play the demo :/

 

 

Any ideas on how to fix this yet??

My Config info

=== Application info ===

Name:            Sims4

Version:        

Build:           Release

=== Rating info ===

GPU: 3 GPU Memory: 4 CPU: 4 RAM: 4 CPU Speed: 2940 Threading: 3

Adjusted CPU: 4210 RAM: 6134 Adjusted RAM: 5622 Cores: 4

=== Machine info ===

OS version:      Windows Vista 6.0.6002

OS prod type:   

OS major ver:    6

OS minor ver:    0

OS SP major ver:

OS SP minor ver:

OS is 64Bit:     1

CPU:             GenuineIntel

    Brand:       Intel(R) Core(TM) i7 CPU         940  @ 2.93GHz

    Family:      6

    Model:       10

    Cores:       4

    HT:          1

    x64:         1

Memory:          6134MB

Free memory:     3907MB

VA space:        4095MB

 

=== Graphics device info ===

Number:          0

Name (driver):   NVIDIA GeForce GT 640

Name (database): GeForce GT 640 [Found: 1, Supported: 1]

Vendor:          NVIDIA

Chipset:         Vendor: 10de, Device: 0fc1, Board: 093c10de, Chipset: 00a1

Driver:          nvd3dum.dll, Version: 9.18.13.4043, GUID: D7B71E3E-4C81-11CF-A57C-31291CC2C435

Driver version:  4043

Monitor:         \\.\DISPLAY1

Texture memory:  971MB

Vertex program:  3.0

Pixel program:   3.0

Hardware TnL:    1

Opt. features:   +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz

=== Options ===

OptionsVersion 1

NumBoots 2

LightingQuality 2

GeneralReflections 2

ObjectQuality 2

VisualEffects 2

PostProcessing 1

TerrainQuality 1

EdgeSmoothing 0

SimQuality 2

ViewDistance 3

AdvancedRendering 1

VerticalSync 0

ResolutionWidth 1680

ResolutionHeight 1050

ResolutionRefresh 60

SceneResolution 3

VisualQuality 3

FullScreen 1

WindowedFullScreen 0

AudioQuality 3

AudiOopsutputMode 1

MasterLevel 255

VoiceLevel 255

SoundFXLevel 255

MusicLevel 255

MenuMusicLevel 255

UISoundSXLevel 255

AmbientLevel 255

FocusMute 1

VoiceMute 0

SoundFXMute 0

MusicMute 0

UIMute 0

AmbientMute 0

EdgeScrolling 1

EdgeScrollingWarning 1

EnableTelemetry 1

InvertHorizontalRotation 0

InvertVerticalRotation 0

AdvancedCamera 0

ScreenshotPostUI 0

VideoCaptureSize 1

VideoCaptureQuality 2

VideoCaptureSound 1

VideoCaptureTime 0

VideoCaptureHideUI 1

AutonomyHousehold 3

AutonomyDisabledForActiveSim 0

SimsSetAgeSpeed 1

SimsSetAgingEnabled 2

TradSocialMenuEnabled 0

MemoriesHelperEnabled 1

AutoAgeUnplayed 0

NPCReplacement 1

TutorialEnabled 1

ShowModListStartup 1

ScriptModsEnabled 0

ShowOnlineNotifications 1

AutoReconnect 1

OnlineAccess 1

DisableComments 0

=== Default Options ===

OptionsVersion 0

NumBoots 4294967295

LightingQuality 2

GeneralReflections 2

ObjectQuality 2

VisualEffects 2

PostProcessing 1

TerrainQuality 1

EdgeSmoothing 0

SimQuality 2

ViewDistance 3

AdvancedRendering 1

VerticalSync 0

ResolutionWidth 1920

ResolutionHeight 1200

ResolutionRefresh 4294967295

SceneResolution 3

VisualQuality 3

FullScreen 0

WindowedFullScreen 0

AudioQuality 3

AudiOopsutputMode 1

MasterLevel 255

VoiceLevel 255

SoundFXLevel 255

MusicLevel 255

MenuMusicLevel 255

UISoundSXLevel 255

AmbientLevel 255

FocusMute 1

VoiceMute 0

SoundFXMute 0

MusicMute 0

UIMute 0

AmbientMute 0

EdgeScrolling 1

EdgeScrollingWarning 1

EnableTelemetry 1

InvertHorizontalRotation 0

InvertVerticalRotation 0

AdvancedCamera 0

ScreenshotPostUI 0

VideoCaptureSize 1

VideoCaptureQuality 2

VideoCaptureSound 1

VideoCaptureTime 0

VideoCaptureHideUI 1

AutonomyHousehold 3

AutonomyDisabledForActiveSim 0

SimsSetAgeSpeed 1

SimsSetAgingEnabled 2

TradSocialMenuEnabled 0

MemoriesHelperEnabled 1

AutoAgeUnplayed 0

NPCReplacement 1

TutorialEnabled 1

ShowModListStartup 1

ScriptModsEnabled 0

ShowOnlineNotifications 1

AutoReconnect 1

OnlineAccess 1

DisableComments 0

 

Message 20 of 38 (1,533 Views)