August 2019 - last edited September 2019
For the past two weeks, I haven’t been able to get my sims 4 to connect to my internet. I’ll open my game and it’s will say I have notifications on the gallery. I click it and it says a connection is require, then asks connect or stay offline. I click connect and it says unable to go online. It’s really making me mad because I like to share my builds to the gallery.
Edit:I just got on for the first time in probably two weeks and it was working. So if it’s not working for you I’d suggest just trying to wait it out.
Solved! Go to Solution.
September 2019
August 2019
I'm going thru the same thing as well, this just started happening to me recently, and I'm sad because I can't enjoy my game so please help thanks
August 2019 - last edited August 2019
Have a look here
Also IMPORTANT!
Check if your Origin is up to date.
If it isn't, you will see info about the available update on the top of the page when you open Origin
After update turn off your router/WiFi completely for about 2 minutes and then turn it back on
Clear Origin Cache
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If all these steps will not work
uninstall Origin using Revo (free version) - it will be clean all traces of Origin from your computer
https://www.revouninstaller.com/revo-uninstaller-free-download/
If you prefer to uninstall Origin manually - clean computer with Ccleaner after this but using Revo is much easier
and download the older version of Origin
https://origin-a.akamaihd.net/Origin-Client-Download/origin/live/OriginSetup_10_5_41_27263.exe
Run the game as Administrator from the desktop icon instead of Origin
I don't work for EA
September 2019
September 2019
September 2019
August 2020
October 2020
I have been waiting for months and it still is not working
October 2020
Hey @Heads1967 if having an issue then please create a new thread with as much info as possible and we will do what we can to assist.
The more info we have the better we can help.
Darko