The sims 4 special access code

by prettypony
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Original Post

The sims 4 special access code

★★★ Newbie

They sent me a special access code today but i don't know where to redeem it. Please help asap!

Message 1 of 5 (1,245 Views)

Re: The sims 4 special access code

Hero

Didn't it say so in the email you got ? Not sure what you mean by special access code.

 

You might need to contact who ever sent you the code.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 5 (1,220 Views)

Re: The sims 4 special access code

★★★ Newbie

Dear (my name)
Thanks for contacting EA Help! We’ve opened case number (case number) for your request and granted you the special access code, (8 digit code).

You can access your case details directly with  (link to my case), , or head to help.ea.com/en/my-cases to find this and any other correspondence you’ve had with us in the past.

We appreciate your patience and a Game Advisor will follow up with you soon.

Regards,

EA Help

 

Message 3 of 5 (1,217 Views)

Re: The sims 4 special access code

Community Manager

The 8 digit number is your ticket number at http://help.ea.com/en/my-cases/ - You will see the request you put in under that number on the help page.



Your friendly neighbourhood forum admin.

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Message 4 of 5 (1,212 Views)

Re: The sims 4 special access code

★★★ Newbie

Lol then what was the point of sending me that emai? I'm confused

 

Message 5 of 5 (1,210 Views)