Re: The sims 4 not loading

by crinrict
Reply

Original Post

The sims 4 not loading

★★★ Novice

Yesterday I upgraded my windows 10, then when I tried to launch the sims4, it would not do so. I repaired tried again got a black screen, so took out all mods and did another repair. Nothing just freezing on the sims plum bob screen. Anyone else have the same problem?

Message 1 of 4 (255 Views)

Re: The sims 4 not loading

Hero
@shortcaks56 What security software are you using ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 4 (237 Views)

Re: The sims 4 not loading

★★★ Novice
@crinrict Kapersky
Message 3 of 4 (228 Views)

Re: The sims 4 not loading

Hero
@shortcaks56 Could you check if it's not blocking the game from running.

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 4 (205 Views)