The sims 4 is crashing

[nmaribonello128]

Hi,

I have the sims 4 on origin and currently it is crashing really badly every 5 minutes and I cannot play.

What can I do please?

I have a normal laptop (ACER)

Thank you in advance

[puzzlezaddict]

@nmaribonello128  I've moved your post to the Sims 4 PC tech section.  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/