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The sims 4 horizontal lines

by majankaz
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Original Post

The sims 4 horizontal lines

★★★★ Newbie

Hi,

I know this has been answered a lot, I went through all the posts but nothing helped me. I have windows 7 and I was playing the sims 4 normally. 2 days ago i opened it and there were lines across the screen. I tried repairing the game, reinstalling, tried new intel drivers (didn't help, fd up the laptop and I had to reinstall it)

 

Pretty please help me.

Information from dxdiag below

 

https://pastebin.com/P9h4L1BG

 

I don't know what all you need, hopefully this is enough. Thank you

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