The sims 4 crashes - DxDiag Info

[Shelbie_ann01]

Is resetting the game to factory setting really the only way to fix this stupid problem I have a game going and I would rather not loose it if I were to save the household and house and upload it on my page on the gallery would it save it please reply asap thanks!

[Shelbie_ann01]

You destroyed my whole game thanks a lot