The sims 3 worlds

by harmleikur
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Original Post

The sims 3 worlds

★★★ Newbie

I bought a bundle, hidden springs+monte vista. While redeeming a code, everything goes fine with hidden springs, but i get a message that there's something wrong with my monte vista code and i can't get it, lol. what can i do now?

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Re: The sims 3 worlds

@harmleikur  Try clearing your browser cache, or using a private window, just in case the registration of Monte Vista did in fact go through.  Otherwise, you'll need to contact EA customer support.  It should be simple enough for a support rep to look up what happened to your MV code, and manually assign it to your account or grant you a new one.

 

https://help.ea.com/en/contact-us/

 

Support is on limited hours right now, with phone calls entirely unavailable, and live chat only open from 9 am to midnight GMT, Monday through Saturday.

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I don't work for EA. I'm just trying to help fellow players with their games.
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