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Re: The sims 3 stuck on loading screen

by puzzlezaddict
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Accepted Solution

The sims 3 stuck on loading screen

★★★★ Novice

So,  recently I decided to pick up The Sims 3 and wanted to start a new game and  the loading bar was just stuck on 90-95% loading for some reason. Does anyone know how to fix this?

Message 1 of 13 (398 Views)

Accepted Solution

Re: The sims 3 stuck on loading screen

@Aptmass  Sorry for the delay; this is kind of a weird one for me.  Just as a test, could you download a player-made save and try to load it?  This will distinguish between an issue in creating a new save and one with loading some other process of the game.

 

Since you have all packs, you could try either of the saves provided in this post:

 

https://forums.thesims.com/en_US/discussion/811253/removing-ip-lag

 

The player who made them was fixing Isla Paradiso so that it ran better; she provided her saves so that other players could benefit as well.

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I don't work for EA. I'm just trying to help fellow players with their games.

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Message 12 of 13 (329 Views)

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Re: The sims 3 stuck on loading screen

@Aptmass  Have you ever successfully run Sims 3 on this computer before?  Even if you haven't, it's theoretically possible that some file in your game folder is already corrupt.  It's easy to fix:  Drag your entire Sims 3 game folder out of Documents\Electronic Arts and onto your desktop, and try again to load a new save.

 

If that doesn't work, please run a dxdiag and attach the results to a post.  The information in it will cover a lot of possibilities at once, so it'll be easier to know where to start troubleshooting.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

Please also list the packs you have installed.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 13 (386 Views)

Re: The sims 3 stuck on loading screen

★★★★ Novice

All of them

Message 3 of 13 (361 Views)

Re: The sims 3 stuck on loading screen

@Aptmass  I need a dxdiag on this computer.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

Or, if this is a Mac, let me know, and list your specs, as described in this post:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 13 (354 Views)

Re: The sims 3 stuck on loading screen

★★★★ Novice

How many of the dxdiag?

Message 5 of 13 (287 Views)

Re: The sims 3 stuck on loading screen

@Aptmass  I just need the one file, the complete version with all the information included.  All the instructions you need are in the link I posted.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 6 of 13 (273 Views)

Re: The sims 3 stuck on loading screen

★★★★ Novice

Here it is:

Message 7 of 13 (267 Views)
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Re: The sims 3 stuck on loading screen

@Aptmass  Try removing your entire Sims 3 game folder from Documents\Electronic Arts.  You can just put it on your desktop.

 

If that doesn't help, temporarily disable your antivirus/firewall, just long enough to test the game.  If it works, you can set an exception for TS3W.exe, with the "W."

 

If that doesn't help either, temporarily disable OneDrive, again just long enough to see whether it makes a difference.

 

Finally, make sure .NET 3.5 is enabled; sometimes it's not by default.  Here are instructions; scroll down to the "enable" part, since it's probably already installed.

 

https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10

 

If none of this makes a difference, let me know.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 13 (261 Views)

Re: The sims 3 stuck on loading screen

★★★★ Novice
@puzzlezaddict Tried everything but still doesn't work
Message 9 of 13 (258 Views)

Re: The sims 3 stuck on loading screen

@Aptmass  Try playing with your computer completely offline, as in, turn off wifi and/or unplug the ethernet cable.

 

If that doesn't help either, I'll ask someone else for advice, but it might take a little while to get a response.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 10 of 13 (255 Views)
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