TRY this http://activate.ea.com/deauthorize/
Limits http://answers.ea.com/t5/The-Sims-2/Information-What-is-the-quot-authorization-limit-quot/td-p/36798...
AHQ a Public forum ,since it would involve accessing your account to verify which we cannot do in AHQ .In order to solve your problem you will need to speak with at game advisor at EA Customer support: https://help.ea.com/contact-us
Follow these steps to get a game advisor:
1. Click the link https://help.ea.com/en/contact-us/ask
2. Where it says, What Can We Help you With, type in the game name
3. Click Find Solutions
4. Select "Account" from the drop-down list
5. Click: Find Solutions
6. Scroll down a little and on the lower right hand side, Click "I Still need Help"
The Window Will Open...
Picture to help you understand better, https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center
Depending on your geographical location and the time of day, you'll see a choice of contact options - Phone, Live Chat or Email.
For customers in North America:
- Select "Call me."
- Enter your phone number.
- Select "Submit."
For Customers outside of North America:
- Go to the "choose a contact method" section
- Contact us using the telephone number provided within the listed opening hours
Please be aware that it is likely that the agent you speak to will need to confirm information on this account.
Hope this helps
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***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem
I don't answer questions via PM. AHQ is "Player-to-Player" technical self-help forum
