Re: The game screen is glitching after opening the game.

by Phantomlover1717
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Original Post

The game screen is glitching after opening the game.

★ Novice

After I load my game the start screen starts glitching. It doesn't freeze or lag but there is this weird glitch on the screen. I removed all my mods and it didn't go back to normal. I also tried to "repair" the game. 

Message 1 of 11 (794 Views)

Re: The game screen is glitching after opening the game.

Could you post a DxDiag? This gives us a bit more information into your system and what is going on.
Feel free to delete any personal information like the 'machine name'. You can attach the DxDiag to your next reply in this post.
You can read about how to gather your DxDiag over here:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ 


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Answers HQ Guardian

do not work for EA

 

Message 2 of 11 (773 Views)

Re: The game screen is glitching after opening the game.

★ Novice

I have removed all mods from my game as of now.

Message 3 of 11 (754 Views)

Re: The game screen is glitching after opening the game.

Your graphics card isn't strong enough to be able to run the game well, so that could be cause.

If you don't have any issues other than the start screen glitch I'd take that for what it is. 

If you do have it in live mode I'd suggest lowering your graphics options and seeing if that might help it any.


----------------

Answers HQ Guardian

do not work for EA

 

Message 4 of 11 (736 Views)

Re: The game screen is glitching after opening the game.

★ Novice

Is it like the top half of the screen is glitching though loading & gameplay? Ever since the last update, mine started doing it. It's both Sims 3 & Sims 4, but none of the other games I have. 

Message 5 of 11 (659 Views)

Re: The game screen is glitching after opening the game.

Hero

Hi  @MLGibbs

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 11 (650 Views)

Re: The game screen is glitching after opening the game.

★ Novice

here it is. 

Message 7 of 11 (584 Views)

Re: The game screen is glitching after opening the game.

Hero

Hi @Viper77661

 

did you try the suggestions given to you above ?

 

 

 

My post was kinda meant for the new user as you have already posted your specs.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 11 (568 Views)

Re: The game screen is glitching after opening the game.

★ Novice

Here it is.

Message 9 of 11 (534 Views)

Re: The game screen is glitching after opening the game.

★ Novice
As a side note, it's ONLY both Sims 3 & 4, & I tried lowering the resolution. Still acting up.
Message 10 of 11 (533 Views)