The Sulami world has disappeared

[noebn]

The Sulami world and all the saved games in which the sims lived in it disappeared from the game. It hasn't disappeared hairstyles or clothes of this extension, only the world and the games that I kept living in it. I don't know if the last update has anything to do with it.

Thank you.

[jpkarlsen]

You mean that it does not appear on the world map.?

Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199