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The Sims Helpers Corner - A place for helpers to talk

by crinrict
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Original Post

Re: The Sims Helpers Corner - A place for helpers to talk

★ Apprentice

I have someone whom in sims Mobile asking me for help I tried to answer best but could you double check to make sure that it isn't a technical issue check bottom of post .

 

https://answers.ea.com/t5/Game-Information/A-Christmas-Love-story-Alien-style/m-p/7330550/highlight/...

Message 61 of 88 (330 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

@SimPrincessrealm answered, thanks for letting us know!

Message 62 of 88 (315 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

★ Apprentice
Thank-you
Message 63 of 88 (280 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

★ Apprentice
Can you follow up with this user in the Disability community.
https://answers.ea.com/t5/General-Discussion/How-do-I-change-my-email-address-if-I-can-t-answer-the-...

Thank-you
Sincerely
~PrincessRey~
Message 64 of 88 (247 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

@SimPrincessrealm the post has been answered, what do you want us to do?

Message 65 of 88 (227 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

So this is where you all hide.Wink

 

@SimPrincessrealm

 

I agree with @Phantomlover1717

 

The user received a qualified answer to his question from Barry.

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This is a user help user forum, I don't work for EA.
Dies ist ein User helfen User Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 66 of 88 (220 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

@jpkarlsen & @kreatora not sure who of you is answering this one, but I saw JP answer other posts after the reply, just wanted to make sure it's not being overlooked. 
https://answers.ea.com/t5/Technical-Issues-PC/Can-t-play-on-old-households-only-make-new-ones/td-p/7...

Message 67 of 88 (215 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

★★★★ Guide
@Phantomlover1717
We both answered. The problem is that the person who asks seems to know little about computers, files and folders.
Now after solving a similar problem by @AB_ 928Z
https://answers.ea.com/t5/Technical-Issues-PC/my-sims-4-saves-are-gone/mp/6976895#M120451
I think that this is the right solution and in this case also. But this it's hard to advise a person to change the name of the files if that person can not even find out whether his saves folder contains some files and is probably unable to find this folder
Message 68 of 88 (195 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

@kreatora

 

You could link them to a pictured guide, like this one, to make it easier for them.

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This is a user help user forum, I don't work for EA.
Dies ist ein User helfen User Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 69 of 88 (183 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

[ Edited ]
★★★★ Guide

@Holger1405
Thank you for advice. For now I have to check if there are any mods in this game. We forgot to ask. There is a difference, current safes are also disappearing if I understood correctly.

Message 70 of 88 (174 Views)
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