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The Sims Helpers Corner - A place for helpers to talk

by crinrict
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Original Post

Re: The Sims Helpers Corner - A place for helpers to talk

Community Manager
Hi @Tremayne4260,

I didn't remember the XP when crin and I talked about removing the old thread, so I've just restored previous thread so XP is back.

I have also closed the old one, so please, continue the conversation here.

Cheers,
-Mai
Message 11 of 89 (576 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

Champion

Thanks, oh and if I didn't mention it. I'm keeping an eye on the Mac section back on the Sims Forums so that when that section closes on Monday, any issues still open will be transferred over here. 

***Please note that I am a player like you and not an employee of EA.***
Message 12 of 89 (556 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

Hero
If anyone has more ideas on this thread: https://answers.ea.com/t5/Technical-Issues-PC/My-Action-Menu-for-Sims-4-Computers-Won-t-Open/td-p/69...

Feel free to take over.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 13 of 89 (523 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

[ Edited ]
Champion

Just an updated on the Mac Section of the Sims Forum, there were only two threads that were active yesterday and I answered one of them. Wanted to make folks aware of them and if we have answers to their problems, I'll PM the folks involved.

 

First thread...

 

https://forums.thesims.com/en_US/discussion/945767/custom-content-disappearing-after-july-31-patch#l...

 

Second one is from a PC user, but still

 

https://forums.thesims.com/en_US/discussion/946812/game-wont-run-after-august-16th-patch#latest

***Please note that I am a player like you and not an employee of EA.***
Message 14 of 89 (486 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

★★★★ Guide

I've been keeping notes on unanswered posts. I am not quite sure what to do, so I thought I'd post them here to see if anyone could be of help.

 

These are posts that I've gone over multiple times and can't answer as I either don't understand what the problem is, or it's just overall confusing.

 

Sims delete when i try to move them in
https://answers.ea.com/t5/Technical-Issues-PC/sims-delete-when-i-try-to-move-them-in/m-p/7031655#M12...
-- Don't really understand the problem

 

Sims (Resolution issue?)
https://answers.ea.com/t5/Technical-Issues-PC/sims/m-p/7031468#M123375

 

Sims 4 on hard drive won't work
https://answers.ea.com/t5/Technical-Issues-PC/sims-4-on-hard-drive-won-t-work/m-p/7033240#M123408
-- Don't really understand the problem

 

Pixelated tiles (Graphics Issue? )
https://answers.ea.com/t5/Technical-Issues-PC/Pixelated-tiles/m-p/7034291#M123426
- Possible graphics issue, but don't really see what the issue is?

 

Thank you to anyone that can help.

Message 15 of 89 (412 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

★★★★ Pro

Posted an answer to the first two. The last I suspect that with "shine" he is talking about the light from the lamp where the bottom of the wall is darker than at the top. If so increasing the light setting should help or use a lamp that has more power.

Message 16 of 89 (409 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

Hero

I've answered the other two.

 

Not really sure either.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 17 of 89 (402 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

[ Edited ]
★★★★★ Guide

Hi Crinrict Standard smile
I did as you advise me and joined the team in the Polish section. There's not much to do there. Much more questions are still on the forum.
If it will not be a big problem, I will be asking sometimes here for links to the individual issues solved in your USA section. I still have trouble when I'm looking for specific case here.

P.S

About pixelated tiles. It looks exactly as it should. It is a matter of how the light illuminates the wall.Trust me. I'm a builder. Standard smile

Message 18 of 89 (392 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

[ Edited ]
Hero

Of course. Welcome to the helper team 

 

 

@kreatora

 

You are welcome to answer that person as well. I'm really bad at building and lighting issues. I hardly ever see the problem.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 19 of 89 (379 Views)

Re: The Sims Helpers Corner - A place for helpers to talk

★★★★ Guide

Thank you for the help!!

 

Yesterday after posting about the unanswered posts in tech, I saw there was a few or more unanswered questions in Game Information and felt embarrassed that I didn't note those as well. Should I be noting all the unanswered questions I come across?

 

I mostly hang out on the tech board and only check Game Info every now and again. I don't check console Tech that often either. Embarrassed

 

I do glance at the Bugs board, but am terrible with troubleshooting bugs that I leave that to Crinrict and those who are more familiar with bugs and their work-arounds.

Message 20 of 89 (369 Views)
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