Re: The Sims 4 won't launch after Anniversary Update
by crinrictOriginal Post
Hello! After the 21st anniversary update, The Sims 4 stopped launching from Origin. It wouldn't even initially open, I would hit "Play" and Origin would minimize to launch the game and then it just re-opens Origin. So far I've repaired game, uninstalled Origin entirely and re-installed (including cleanly re-installing The Sims 4), and clearing all the cache files from Origin. I have no CC, and I've also deleted the "The Sims 4" folder in My Documents so it would be re-created cleanly by Origin. I've attempted to launch the game via it's .exe in Program Files, and have also tried to launch it in compatibility mode. I've included my DxDiag file, let me know if there's anything else I should try out. Thank you!
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
