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The Sims 4 video card error

by Kristin9898
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Original Post

Re: The Sims 4 video card error

★★★★ Newbie

Thanks for the quick response!! I've added the files mentioned, so I really hope you can figure out why it doesnt work

 

 

Thanks for taking the time to help me fix this :D

 

 

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Message 281 of 303 (369 Views)
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Re: The Sims 4 video card error

Hero

HI @CandyPrincess21 

 

your card is detected fine by the system.

 

Could you try updating your graphics drivers. Either through the Nvidia Experience or directly from the Nvidia site: https://www.geforce.com/drivers

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 282 of 303 (357 Views)
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Re: The Sims 4 video card error

★★★★ Newbie

How do you check to see if the video card is at minimum?

 

Message 283 of 303 (304 Views)
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Re: The Sims 4 video card error

Hero

Hi @Ashelykid 

 

what's your card ?

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 284 of 303 (294 Views)
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Re: The Sims 4 video card error

★★★★ Newbie

Having the same issues here!

Message 285 of 303 (250 Views)
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Re: The Sims 4 video card error

Hero

Hi @bega94 

 

your card is fine

 

Could you try if it works in windowed mode: https://help.ea.com/en-sg/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/ ?

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 286 of 303 (247 Views)
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Re: The Sims 4 video card error

★★★★ Newbie

fantastic Thank you!!!! All working now

Message 287 of 303 (242 Views)
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Re: The Sims 4 video card error

Hero
Great to hear.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 288 of 303 (228 Views)
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Re: The Sims 4 video card error

★★★ Newbie

My brother bought me the deluxe version of the Sims 4 on his brand new PC, and automatically when its done downloading it says that my video driver isn't up to date. And so my brother updates is and it completely downloads and I try and run Sims again but it was bringing up the same issue. So I just wanna know how to update the video driver for my brothers computer so that way I can play sims.

 

Message 289 of 303 (217 Views)
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Re: The Sims 4 video card error

★ Expert

Please try to start the game in windowed mode as explained here: https://sims4.crinrict.com/en/2014/02/start-game-in-windowed-mode/

 

Message 290 of 303 (215 Views)
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