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The Sims 4 video card error

by Kristin9898
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Re: The Sims 4 video card error

Hero

did you make sure the game runs on tha card and not the chip ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 11 of 303 (9,113 Views)
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Re: The Sims 4 video card error

★ Novice

 

 

 


@crinrict wrote:

did you make sure the game runs on tha card and not the chip ?


How do i check if its running on the card and not the chip? btw when you say running, are you referring to the Sims4 or my graphic thingy?

Message 12 of 303 (9,104 Views)
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Re: The Sims 4 video card error

Hero

Here: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/

 

I mean make sure that the game uses the card and not the chip

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 13 of 303 (9,100 Views)
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Re: The Sims 4 video card error

★ Novice

@crinrict wrote:

Here: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/

 

I mean make sure that the game uses the card and not the chip


 

Thanks but i kinda figured it out. Im happy that i can play my sims 4 again! :D

 

Message 14 of 303 (9,087 Views)
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Re: The Sims 4 video card error

Hero

Good to hear. Enjoy the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 15 of 303 (9,082 Views)
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Re: The Sims 4 video card error

★ Novice
Can you help me. My sims4 won't download on my laptop. I purchased it with EA cards.
Message 16 of 303 (9,008 Views)
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Re: The Sims 4 video card error

★★ Newbie

I finally installed Sims 4 and when I pressed Play a message saying that I '' Cant run the Sims 4 with the video card in this system. ETC. and now Im really mad that I cant play the Sims 4 after all of the waiting and time it took just to play this game and now I cant because of that STUPID MESSAGE ! 

Message 17 of 303 (8,751 Views)
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Re: The Sims 4 video card error

Champion (Retired)

@disc135 wrote:

I finally installed Sims 4 and when I pressed Play a message saying that I '' Cant run the Sims 4 with the video card in this system. ETC. and now Im really mad that I cant play the Sims 4 after all of the waiting and time it took just to play this game and now I cant because of that STUPID MESSAGE ! 


@disc135 

 

Could you post a DxDiag report please? Instructions on how to do so can be found here:


http://help.ea.com/en/article/how-to-gather-dxdiag-information/

If you are having trouble pasting the full report here, try splitting it into multiple messages, or use pastebin.com

I hope this helps and keep simming,

Cody

Message 18 of 303 (8,731 Views)
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Re: The Sims 4 video card error

★★★ Novice

@crinrict wrote:

Here: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/

 

I mean make sure that the game uses the card and not the chip


I followed the instructions on that page, and ensured that both Origin and The Sims 4 are both using my laptop's nVidia card (GeForce GT 750M).  I even set the preferred graphics processor on the global tab to the nVidia card and rebooted.  But I still get the error message.  I've gone back and checked the settings are still applied in the nVidia control panel, and they are.  My graphics drivers are all completely updated, all Windows updates installed, game updates applied, tried a "repair" of the game, Origin has only just been installed, so that's up-to-date too.

 

Here's my dxdiag info: http://pastebin.com/UWqc9unJ

Message 19 of 303 (8,703 Views)
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Re: The Sims 4 video card error

★★ Newbie

do you have windows 8 because i have windows 7?

Message 20 of 303 (8,655 Views)
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