January 2019
your card is detected fine by the system.
Could you try updating your graphics drivers. Either through the Nvidia Experience or directly from the Nvidia site: https://www.geforce.com/drivers
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2019
How do you check to see if the video card is at minimum?
February 2019
Hi @Ashelykid
what's your card ?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2019
Hi @bega94
your card is fine
Could you try if it works in windowed mode: https://help.ea.com/en-sg/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/ ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2019
fantastic Thank you!!!! All working now
February 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2019
My brother bought me the deluxe version of the Sims 4 on his brand new PC, and automatically when its done downloading it says that my video driver isn't up to date. And so my brother updates is and it completely downloads and I try and run Sims again but it was bringing up the same issue. So I just wanna know how to update the video driver for my brothers computer so that way I can play sims.
February 2019
Please try to start the game in windowed mode as explained here: https://sims4.crinrict.com/en/2014/02/start-game-in-windowed-mode/