February 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? The latest.
What expansions, game packs, and stuff packs do you have installed? All of them.
Steps: How can we find the bug ourselves? If you click on the building where you can go to skill classes and go to the menu to choose a skill class, then I click on the skill class I want to go to and the menu options dissapear and the menu is just white. If I want to click the menu away it doesn't. So I can't save my game or get the menu to go away. The same thing happens when I go to the Tutor menu and want to click on a skill that I tutor in. The menu goes white and when I click on the X it stays. So I need to force close The Sims 4.
What happens when the bug occurs? The menu options disappear and the menu is completely white. I can't close the menu and have to force close The Sims 4 so I can't save my game or continue playing.
What do you expect to see? I want them to work again. I want to click on something and have the menu close automatically and let my Sim do what I clicked on.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
If you click on the building where you can go to skill classes and go to the menu to choose a skill class, then I click on the skill class I want to go to and the menu options dissapear and the menu is just white. If I want to click the menu away it doesn't. So I can't save my game or get the menu to go away.
The same thing happens when I go to the Tutor menu and want to click on a skill that I tutor in. The menu goes white and when I click on the X it stays. So I need to force close The Sims 4.
The menu options disappear and the menu is completely white. I can't close the menu and have to force close The Sims 4 so I can't save my game or continue playing.
February 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads