Re: The Sims 4 crashing on mac

by Juplika
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Original Post

The Sims 4 crashing on mac

★★★ Newbie

My Sims 4 limited edition game keeps on crashing on my mac mini when it gets to the first loading screen Frown Can you help me how to fix it? Ive played it once on this mac and now its just crashing! it always does exactly the same thing each time, the maxis logo comes up, then the ts4 logo comes, then the music starts playing and then the loading screen pops up, it gets stuck loading around the plumbob and then just shuts down. Help!

Message 1 of 16 (806 Views)

Re: The Sims 4 crashing on mac

Hero

Could you post your Mac's specs

To find the info about your Mac click on the Apple icon in the top left corner of your desktop then select About This Mac

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 16 (801 Views)

Re: The Sims 4 crashing on mac

★★★ Newbie

I right clicked my game on origin and it said 'repair game' so hopefully that will fix it 

Message 3 of 16 (791 Views)

Re: The Sims 4 crashing on mac

★★★★★ Apprentice

Hello FancyBGtips.

 

We really need the info that Crinrict asked for.

 

We need to check that your Macs specs are suitable to run the game.

 

Thank you

 

Tony

Message 4 of 16 (788 Views)

Re: The Sims 4 crashing on mac

Champion

Also make sure to update your game as a new patch has just been released.

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Message 5 of 16 (781 Views)

Re: The Sims 4 crashing on mac

★★ Novice
i'm also having said issue. installed the sims 4 on my Mac mini & it keeps crashing consuantly. it wouldn't even start up at all connected to my Sony smart tv.
Message 6 of 16 (766 Views)

Re: The Sims 4 crashing on mac

★★ Novice
my specs
processor 2.5 ghz intel core i5
memory 4 gb 1600 mhz ddr3
graphics intel hd graphics 4000 1024 mb
Message 7 of 16 (756 Views)

Re: The Sims 4 crashing on mac

Champion

What is your current Mac OS? If it is not the current version, upgrading to Yosemite solves most of the problems.

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Message 8 of 16 (751 Views)

Re: The Sims 4 crashing on mac

★★ Novice
i suspected that may be the issue currently installing yosemite.
Message 9 of 16 (746 Views)

Re: The Sims 4 crashing on mac

Hero

@beerbellyboodha Please make sure to come back and let us know if it works by accepting a solution.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 16 (741 Views)