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The Sims 4 Won't Exit

by BattleBorn065
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The Sims 4 Won't Exit

★★ Apprentice

When I try to exit out of The Sims 4, it doesn't. The game itself and the saves are fine, I just can't exit the game. I typically have to use Alt+Tab to get to my desktop and exit that way.

Does anybody know if this is a bug in the game, or even have any solutions? Any help would be greatly appreciated. I have also tried doing a clean boot with no joy.

Message 1 of 25 (25,484 Views)

Accepted Solution

Re: The Sims 4 Won't Exit

Do you have any mods or CC (custom content)? Try taking that out.
See this for more information: [PLEASE READ] Usage of Mods and Custom Content 

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Message 7 of 25 (26,923 Views)

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Re: The Sims 4 Won't Exit

What OS do you have? (Mac or Windows)

And do you 'save and quit' or first 'save' and then 'quit'?

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Message 2 of 25 (25,454 Views)
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Re: The Sims 4 Won't Exit

★★ Apprentice
I'm using Win 10.

To answer your querey, I have tried saving and exiting, saving then exiting, even saving then returning to the main menu. No joy on any of them when it happens. It occurs about 75% of the time. It's a bit frustrating.

Thanks for your quick response!!
Message 3 of 25 (25,448 Views)

Re: The Sims 4 Won't Exit

Maybe a clean boot will help solve this issue:
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

 

Have you had this issue since you've started playing The Sims 4? Do you have it on other games too?

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Message 4 of 25 (25,443 Views)
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Re: The Sims 4 Won't Exit

★★ Apprentice
I have tried a clean reboot prior to my sending the initial post.

Yes, this has been occurring since I started playing the game.

Is this an ongoing issue?
Message 5 of 25 (25,434 Views)
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Re: The Sims 4 Won't Exit

[ Edited ]
★★★ Newbie
I am having the same problem atm. If you found a solution or someone else knows what to do I would be more than happy to know. Standard smile

Windows 10 as well btw.
Message 6 of 25 (23,709 Views)
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Re: The Sims 4 Won't Exit

Do you have any mods or CC (custom content)? Try taking that out.
See this for more information: [PLEASE READ] Usage of Mods and Custom Content 

-----  

do not work for EA


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Message 7 of 25 (26,924 Views)

Re: The Sims 4 Won't Exit

★ Novice

I am also having this issue with a mod/CC-free game. 

Message 8 of 25 (23,631 Views)
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Re: The Sims 4 Won't Exit

Are you on Windows 10 as well?

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do not work for EA


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Message 9 of 25 (23,603 Views)
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Re: The Sims 4 Won't Exit

★★ Apprentice
I have tried both with no joy.
Message 10 of 25 (23,599 Views)
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