The Sims 4 - Video Card Error

by EllenEugidia
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Original Post

The Sims 4 - Video Card Error

★★★ Newbie

Hey,

 i have been wanting this game for such a long long time and today finally i got to download it but as i get excited to open it, its just can't. i feels like crying. So please help me. 

The notification that pops up when i clicks into the game is

 

"Unable to start. Can't run The Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed [0e6d1221:1df4e8dc:0000012f:912c9c10] "

 

And yes i have tried every solution there is

1. I make sure to deactivate origin in the game

2. i updated my graphics driver

3. Tried to repair the game 

literally everything i could. And i start to think is it my PC specifications that doesn"t meet the spesifications.  So i need help to check my dxdiag if its compatible or not,

 

 

Thanks btw Standard smile

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Re: The Sims 4 - Video Card Error

Hero

HI @EllenEugidia 

 

unfortunately your computer is too low in specs to run this game.

 

The message in this case is correct.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 3 (238 Views)

Re: The Sims 4 - Video Card Error

★★★★★ Apprentice

Hello!

Like crinrict already mentioned, your pc does not meet the minimum requirements to play the game.


I just want to note that you should update your gpu driver. With a bit of good luck you might just be able to play the game on the lowest settings.

You can download it here.

 

Hope this helps and good luck!

Message 3 of 3 (229 Views)