Re: The Sims 4 Video Card ERROR

by puzzlezaddict
Reply

Original Post

The Sims 4 Video Card ERROR

★★★ Newbie

So I fixed this problem ONCE by downloading Driver Easy. I have a ASUS TUF Gaming computer, I'm architecture student going into fourth year and bought this laptop September 2019. I have a BEAST of a computer with an amazing video and graphics card. below is the verbatim error message and code. 

I've looked at these forums and tried doing what has been suggested, is this a bug with The Sims 4? There's been LITERALLY HUNDREDS of people with this problem... 

 

Can’t run The Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed.

 

[0e6d1221:1df4e8dc:0000012d:912c9c10]

Message 1 of 2 (158 Views)

Re: The Sims 4 Video Card ERROR

@angela3831903  I've moved your post to the Sims 4 PC tech section.  Please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (145 Views)