The Sims 4 Menu Starting Bug/Glitch
by AikanseiOriginal Post
I recently bought the game and once I opened it for the first time it kept showing the main menu like this, as if it was glitching.
I tried to close and re-open the software several times and it kept showing the exact same thing. I tried to uninstall the game and install it again a couple of times, too, but it kept showing the same problem. Any help?
It also didn´t let me take any screenshots and turned into a blank image when I did so.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
Is this the right file?
Try updating your graphics chip drivers through the Intel Download Center: https://downloadcenter.intel.com/
Your drivers are from 2010
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
Could you post your DxDiag again ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
I am having the same issue and I have the latest intel chipset driver for my computer.
@Mattheodrichi. Please try reinstall your driver with instruction. So, your latest driver is old. Unfortunately, nothing not give guarantees about performance of game on your computer. Well, other game have this artefacts?
