October 2014
The launch icon for the Sims 4 was just plainly the general.exe icon, so when I clicked on it a window popped up saying that it was looking for a shortcut. It could not find a shortcut, so I went into Origin. When I hovered over the game, instead of "play" it said "install". Even after I re-install it, the install button is still there. I deleted all the Sims 4 files, hoping it would just redownload them all, but the same thing keeps happening. I've restarted Origin multiple times, but it still does the same thing. I really want to know if there is a fix for this.
October 2014
Try this from the Origin FAQ:
22 - Origin installed a game and only offers to Install it again
Run Origin as administrator and install the game
Add Origin to your antivirus's and firewall's white lists
If these fails, see this thread (advanced troubleshooting, be very careful)
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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