Re: [INFORMATION] Sims 4 CAS Demo

by crinrict
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Original Post

The Sims 4 CAS Demo Graphics

★★★ Novice

I was invited to the CAS Sims 4 demo and downloaded it. Except that when I open the demo the graphics are all weird and theres a bunch of pinkish/purple horizontal lines all over my screen and I can't see much of anything. Is there something with my laptop that I have to change so I can see the demo normally?

Message 1 of 8 (1,301 Views)

[INFORMATION] Sims 4 CAS Demo

★★★ Novice

I have downloaded the CAS Demo but there are these pink/purple horizontal lines all over my screen. Is there somthing I have to change in my laptops settings in order to play it normally? I have a PC with Windows 7. 

Message 2 of 8 (1,245 Views)

Re: [INFORMATION] Sims 4 CAS Demo

Hero

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 3 of 8 (1,238 Views)

Re: [INFORMATION] Sims 4 CAS Demo

★★★ Novice

------------------
System Information
------------------
Time of this report: 7/18/2014, 12:54:08
Machine name: xxxxxxx
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite M645
BIOS: Phoenix SecureCore Version 1.50
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4096MB RAM
Available OS Memory: 3890MB RAM
Page File: 3838MB used, 3940MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Message 4 of 8 (1,228 Views)

Re: [INFORMATION] Sims 4 CAS Demo

★★★ Novice

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1179FD88&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6069 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/22/2010 14:21:18, 2298400 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Message 5 of 8 (1,226 Views)

Re: [INFORMATION] Sims 4 CAS Demo

★★★ Novice

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 81.8 GB
Total Space: 463.6 GB
File System: NTFS
Model: TOSHIBA MK5065GSXN

Drive: E:
Model: MAT**bleep**A BD-CMB UJ141EL
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

Message 6 of 8 (1,221 Views)

Re: [INFORMATION] Sims 4 CAS Demo

★★★ Novice

--------------
System Devices
--------------
Name: Intel(R) HD Graphics
Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_FD801179&REV_02\3&11583659&0&10
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_FD801179&REV_05\3&11583659&0&E2
Driver: n/a

Name: LPC Interface Controller
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_FD801179&REV_05\3&11583659&0&F8
Driver: n/a

Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_FD801179&REV_02\3&11583659&0&00
Driver: n/a

Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_05\3&4F11E61&0&13
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_FD801179&REV_05\3&11583659&0&E1
Driver: n/a

Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_05\3&4F11E61&0&12
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_FD801179&REV_05\3&11583659&0&E0
Driver: n/a

Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_05\3&4F11E61&0&11
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_FD801179&REV_05\3&11583659&0&D0
Driver: n/a

Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_05\3&4F11E61&0&10
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_FD801179&REV_06\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_FD801179&REV_05\3&11583659&0&E8
Driver: n/a

Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_05\3&4F11E61&0&01
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_FD801179&REV_05\3&11583659&0&D8
Driver: n/a

Name: Intel(R) Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_FD801179&REV_05\3&11583659&0&FE
Driver: n/a

Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_05\3&4F11E61&0&00
Driver: n/a

Name: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Device ID: PCI\VEN_10EC&DEV_8176&SUBSYS_818110EC&REV_01\4&21184F1E&0&00E1
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_FD801179&REV_05\3&11583659&0&E4
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_FD801179&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_FD801179&REV_A5\3&11583659&0&F0
Driver: n/a

Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_FD801179&REV_05\4&1180EEBE&0&00E0
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_FD801179&REV_05\3&11583659&0&E3
Driver: n/a

Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_FD801179&REV_05\3&11583659&0&FA
Driver: n/a

Message 7 of 8 (1,220 Views)

Re: [INFORMATION] Sims 4 CAS Demo

Hero

Somehow I can't see th display device part. Did you not post or was it eaten by the Spam filter ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 8 (1,218 Views)