The Sims 3 Worlds Bundle Won't Is Not Showing to Download

[Blue6864]

For some reason when I launch The Sims 3 and go to Open Downloads Dashboard, the worlds Monte Vista and Hidden Springs do not appear. The Sims 3 Worlds Bundle was purchased on 07/17/2021, but the worlds are not appearing in my downloads. How do I fix this to work properly for EA PC Desktop? Will there be a fix for this in an EA PC Desktop update soon?

[puzzlezaddict · Accepted solution]

@Blue6864  Try downloading the worlds from their store pages:

https://store.thesims3.com/montevista.html?categoryId=12642

https://store.thesims3.com/hiddenSprings.html?categoryId=12642

You can also try downloading from your purchase history (Store > My Store Account > Purchase History).  Either way, you'll be able to install them from the launcher's Downloads tab.

As for the EA App, I'm not sure this is even an issue with the app itself since the Downloads Dashboard is an in-game function that doesn't need to go through the app or Origin.  (It works fine in disc and Steam installs when Origin isn't present.)  But while the EA App is in beta and still adding functions, it's not clear that older games will ever be fully supported.

[puzzlezaddict · Accepted solution]

@Blue6864  Try downloading the worlds from their store pages:

https://store.thesims3.com/montevista.html?categoryId=12642

https://store.thesims3.com/hiddenSprings.html?categoryId=12642

You can also try downloading from your purchase history (Store > My Store Account > Purchase History).  Either way, you'll be able to install them from the launcher's Downloads tab.

As for the EA App, I'm not sure this is even an issue with the app itself since the Downloads Dashboard is an in-game function that doesn't need to go through the app or Origin.  (It works fine in disc and Steam installs when Origin isn't present.)  But while the EA App is in beta and still adding functions, it's not clear that older games will ever be fully supported.

[Blue6864]

@puzzlezaddict Thank you! The game is working now, I had to ask EA CS for the product code to download the game.