The Sims 3 Won't Stop Crashing [ Edited ]

[Madaycul1]

Hello. About a week ago, I installed the expansion pack Late Night after I purchased it. Before this, I had the base game and it would run fine. After I installed Late Night, about every hour it will freeze, and I would loose all my progress. I play The Sims 3 whenever I have free time, which is a lot. I'm a long term Sims player, and I have never experienced a problem before. I don't know what to do. Please comment if you know the solution. Thank you.

[SandArcher]

@Madaycul1See all of these links for crashing and lagging:

• http://answers.ea.com/t5/The-Sims-3/FAQ-Lags-amp-Freezes/td-p/646
• http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656
• http://sims3.crinrict.com/en/2013/11/sims-in-slow-motion.html
• http://sims3.crinrict.com/en/2011/02/bug-clock-stops-at-a-certain-time.html
• http://sims3.crinrict.com/en/2011/04/bug-lags-intermittent-freezes.html
• http://sims3.crinrict.com/en/2014/02/lags-in-islo-paradiso.html

If none of the above help you in any way, please answer the following questions: (Thanks to Crinrict)

• What's your operating system?
• Does the launcher start?
• Are you getting any error messages?
• How far do you get, try to describe what happens in as much details as possible (without getting too lenghty)
• Do all installed games show up in the Origin client?
• Which base game version do you have: http://sims3.crinrict.com/en/2014/02/sims-3-base-game-versions.html
• Which Security Software are you using (Firewall, Antivirus)?
• Do you have the disc or download version or a mix?
• Do you have any files with xctp in your documents\electronicarts\thesims3\ folder ? (those are crash logs)?
• Please include your DxDiag: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584

See if this helps as well: http://answers.ea.com/t5/The-Sims-3/ISSUE-Sims-3-Minimizing/td-p/3230209

[Madaycul1]

None of the links helped me.

My OS is Windows 10.

My launcher starts perfectly fine.

I am not getting any error messages.

Like i said, i get about an hour in, then press anything on the game, and then it stops responding as the screen goes black, and then closes by itself.

Yes

I have Version 2 before September 2012

I don't use any firewall, and i don't have an antivirus software.

I have a mix.

I do have crash logs. The most recent will be in the spoiler tag below. The link will be below.

Spoiler

Spoiler

http://pastebin.com/AUXygRkb

My DxDiag will be in the spoiler tag below. The link will be below.

Spoiler

http://pastebin.com/kynbiHA9

The last link does not help.

Thank you for your time in helping me fix my problem.

[todmansims]

My Sims 3 keeps crashing.  Its a recent problem.  It occurs every time I try to toggle around the city and/or after about 5 - 10 minutes into the game.  I have windows xp?

[pekesims]

Hi @Madaycul1

Did you update your graphics card drivers when you updated to Windows 10? Please, download and use this tool to check which drivers you need to download.

Try again the game and let us know if that helped.

[Madaycul1]

Hello! I did update the graphics card and all other drivers when i upgraded. I also used Intel's tool, and it found nothing to update. This link here will show the app telling me i have nothing to update.

Thank you for taking your time to help me fix my problem.

[pekesims]

Sadly, the graphics drivers you have installed are not for Windows 10, but Windows 7 or 8.
What the picture you uploaded tells you there aren't drivers for you, and there aren't drivers for your computer for Windows 10 in the Asus site either ( http://www.asus.com/es/supportonly/X401A/HelpDesk_Download/ ).

That could be your problem.

Anyway, as you say the problem started when you installed Late night, it could also be that there is a corrupted file in your installation. That's why I think it's worth to try a reinstallation of the game, or at least a reinstallation of the expansion pack.