June 2019
@holger1405 Been trying all day to update to the newest build, and it won't let me.
Getting this error:
Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x80073712)
Tried everything in this link (which has some instructions you gave me before), and none of it resolved the issue.
https://www.howto-connect.com/fix-error-0x80073712-in-windows-10-some-update-files-are-missing/
I'm gonna keep digging. If you have any advice, let me know.
June 2019 - last edited June 2019
@dentfaceah If you're attempting to update through the usual interface in Settings, try going through Microsoft's website instead:
https://www.microsoft.com/en-us/software-download/windows10
There's a button to update to 1903 right at the top. This often works when the normal method doesn't.
June 2019 - last edited June 2019
What @puzzlezaddict said.
If that also fails let us know.
Edit: You have more than 20GB space on your C: drive now, right?
June 2019 - last edited June 2019
@holger1405 Yep, sitting at ~40.0GB free. Will try the link @puzzlezaddict suggested now.
June 2019
@holger1405
Updated to current version of Windows successfully - game still hangs and stops responding just as before.
June 2019
@dentfaceah Try running DISM and sfc /scannow as before. The point of updating was to repair an element of the OS—the component store, as @holger1405 mentioned—so you could then use the commands to (hopefully) repair the other corrupt Windows files.
Here's the post again, so you don't have to search for it:
And if DISM doesn't work, another error report like the one you provided last time would be great.
June 2019
@puzzlezaddict & @holger1405:
Both DISM and sfc /scannow completed successfully without any problems. Here are the logs anyway:
C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.18362.1
Image Version: 10.0.18362.175
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\WINDOWS\system32>
Loaded up the game after this, assuming it actually did repair anything - and the game had the same issues as usual.
June 2019 - last edited June 2019
OK, now we know that Windows is fine as far as we can tell from online troubleshooting.
As said, this error is often caused by Registry mismatches and we already clean installed the driver.
Please preform a clean boot and test the Game in clean boot mode.
If that don't helps:;
June 2019
@holger1405
I did a clean boot previously and it didn't change anything. Should I try it again now anyway? If not, I'll just skip ahead to your other instructions.
June 2019
@dentfaceah Please try the clean boot again. Even if it goes exactly the same way as before, that's still useful information to have.