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Anonymous's avatar
Anonymous
8 years ago

Re: The Sims™ 3 Riverview not registering as installed?

I don't remember the exact number, however I updated it yesterday and the launcher was in version 1.69.... etc. etc. I run a PC with Windows 10 and it does appear under this account on Origin.

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  • Anonymous's avatar
    Anonymous
    8 years ago
    @roberta591
    Yes, i completely uninstalled and re-installed it after it updated, to make sure it was not an issue with the version I was running it on (I was running it on 1.67 before, as I bought it via steam and that launcher is out of date), however it continued to give me the same issue.
  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @Tr1n1tyGAM3  Did you delete the download and redownload Riverview? Many (all?) store items were updated for version 1.69. You need to uninstall Riverview, delete it from the downloads tab, redownload riverview, install new download. If this doesn't work you may have another store item (world?) that needs to be updated. When I reinstalled my game recently I had to delete all my store items and redownload them from the store so they would remain in the game and not disappear the next time I started the game.  hth

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installed?","id":"message:8310875","revisionNum":1,"repliesCount":5},"Conversation:conversation:8310875":{"__typename":"Conversation","id":"conversation:8310875","solved":false,"topic":{"__ref":"ForumTopicMessage:message:8310875"},"lastPostingActivityTime":"2018-02-09T10:43:41.324-08:00","lastPostTime":"2018-02-09T10:43:41.324-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:8310877":{"__typename":"ModerationData","id":"moderation_data:8310877","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:8310877_1":{"__typename":"Revision","id":"revision:8310877_1","lastEditTime":"2018-02-08T09:49:50.843-08:00"},"ForumReplyMessage:message:8310877":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:8310877","revisionNum":1,"uid":8310877,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:8310875"},"subject":"Re: The Sims™ 3 Riverview not registering as installed?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8310877"},"body":"

I don't remember the exact number, however I updated it yesterday and the launcher was in version 1.69.... etc. etc. I run a PC with Windows 10 and it does appear under this account on Origin.

","body@stringLength":"199","rawBody":"

I don't remember the exact number, however I updated it yesterday and the launcher was in version 1.69.... etc. etc. I run a PC with Windows 10 and it does appear under this account on Origin.

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(Retired)","color":"ED8B00","icon":null,"rankStyle":"OUTLINE"},"ModerationData:moderation_data:8310878":{"__typename":"ModerationData","id":"moderation_data:8310878","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8310878":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:216164"},"id":"message:8310878","revisionNum":1,"uid":8310878,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8310877"},"conversation":{"__ref":"Conversation:conversation:8310875"},"subject":"Re: The Sims™ 3 Riverview not registering as installed?","moderationData":{"__ref":"ModerationData:moderation_data:8310878"},"body":"

@Tr1n1tyGAM3  After the game updated to version 1.69 did you try to install the world again?

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Yes, i completely uninstalled and re-installed it after it updated, to make sure it was not an issue with the version I was running it on (I was running it on 1.67 before, as I bought it via steam and that launcher is out of date), however it continued to give me the same issue.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2018-02-09T08:00:17.366-08:00","lastPublishTime":"2018-02-09T08:00:17.366-08:00","metrics":{"__typename":"MessageMetrics","views":2324},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8310875/message:8310879","repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:8310880":{"__typename":"ModerationData","id":"moderation_data:8310880","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8310880":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:216164"},"id":"message:8310880","revisionNum":1,"uid":8310880,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8310879"},"conversation":{"__ref":"Conversation:conversation:8310875"},"subject":"Re: The Sims™ 3 Riverview not registering as installed?","moderationData":{"__ref":"ModerationData:moderation_data:8310880"},"body":"

@Tr1n1tyGAM3  Did you delete the download and redownload Riverview? Many (all?) store items were updated for version 1.69. You need to uninstall Riverview, delete it from the downloads tab, redownload riverview, install new download. If this doesn't work you may have another store item (world?) that needs to be updated. When I reinstalled my game recently I had to delete all my store items and redownload them from the store so they would remain in the game and not disappear the next time I started the game.  hth

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