My little brother installed the sims 3 yesterday. He played the game for about five minutes and the game froze. You could hear the music of the game, but you couldn't move the mouse and the screen was frozen. I had to restart his computer. He kept trying to open the game multiple times, but the same thing happens every time. Please, we need help. I don't want the twenty bucks we spent to go to waste.
@pengwoobobsquak could you post the dxdiag please? http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/m-p/1049584/thread-id/47181