Re: The Sims 3 Dragon Valley Installation problems

by crinrict
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Re: The Sims 3 Dragon Valley Installation problems

Hero

What does the scriptError say ? Does that not go away if you click yes/no on it ? 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 21 of 37 (1,261 Views)
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Re: The Sims 3 Dragon Valley Installation problems

[ Edited ]
★★★ Newbie

It asks whether I want to continue or not. Sometimes it pops up with another script error, but every time I try and input the code, it pops up saying that that it is unavailable for download, try again later.

Can I get a phone number to call please?

Message 22 of 37 (1,260 Views)
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Re: The Sims 3 Dragon Valley Installation problems

Hero

Game advisors can be found through live chat or by call-back

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 23 of 37 (1,249 Views)
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Re: The Sims 3 Dragon Valley Installation problems

★★★ Newbie

I amalso having problems installing the game. I bought it at Best buy. When to download it on my computer and I didnt even have to enter the code it just didnt even ask for it. So I went to login to sims launcher and I put in the right password and it wont let me access my stuff. Also there is a error in script that shows up. Please help!

Message 24 of 37 (1,246 Views)
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Re: The Sims 3 Dragon Valley Installation problems

★★ Novice
Every time I go to the sims3 store I go redeem the code for it and it says its already been used
Message 25 of 37 (976 Views)
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Re: The Sims 3 Dragon Valley Installation problems

Hero (Retired)

@ojibemukwa check if it's in your purchase history https://store.thesims3.com/purchaseHistory.html

 

If it isn't, please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

Message 26 of 37 (972 Views)
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Re: The Sims 3 Dragon Valley Installation problems

★ Novice
Very helpful. Thank you so much.
Message 27 of 37 (954 Views)
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Re: The Sims 3 Dragon Valley Installation problems

★★★ Newbie
I KNOW THIS IS AN OLD THREAD BUT GLAD ITS OUT THERE...THANK YOU!!
Message 28 of 37 (937 Views)
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Re: The Sims 3 Dragon Valley Installation problems

★★★ Newbie

OK STILL HAVING PROBLEMS GETTING DRAGON VALLEY AND OTHER FREE WORLD, WHEN I DOWNLOAD FROM THE SIMS LAUNCH PAGE IT SAYS I NEED NEW UPDATES BUT I HAVE NO IDEA HOW TO GET THEM. I HAVE 4 EXPANSION PACKS AND HAVE OPEN AND CLOSED ALL OF THEM AND IT STILL WON'T LOAD DRAGON ALLEY ..ANY ADVICE??

Message 29 of 37 (933 Views)
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Re: The Sims 3 Dragon Valley Installation problems

★★★ Newbie
I have on disk but when I put in the digit code it says"Oops we are not able to" every time. How do I install it without doing that?
Message 30 of 37 (906 Views)
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