TS4 won't Launch because "needs update"

[amberann1011]

I've been playing TS4 just fine until yesterday when I went to launch the game. It said it needed to update, so I clicked update. It updated successfully but when I clicked play it said it needed to be updated. It has been doing this cycle over and over. I have restarted my computer and restarted origin with no fix. What can I do?

[crinrict · Accepted solution]

Try deleting Origin cache files and restart your computer: http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/

[Nyarll]

C:\Users\<User>\Documents\Electronic Arts\The Sims 4\saves

if Slot_00000001.save (any number) have 1KB size then delete

and change name for Slot_00000001.save.ver4 (any number, its your backup saves) to Slot_00000001.save

[amberann1011]

http://i.imgur.com/SFn9a2g.jpg

That's the contents of the folder. I'm not quite understanding what to do.

[Nyarll]

try to move Slot_00000001.save  and Slot_00000002.save to other folder.

and rename

Slot_00000001.save.ver4 Slot_00000002.save.ver4 

in

Slot_00000001.save Slot_00000002.save

[crinrict · Accepted solution]

Try deleting Origin cache files and restart your computer: http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/

[amberann1011]

Thank you! This worked and the game loaded.