January 2021 - last edited January 2021 by EA_Lanna
I have asked for help and no help comes. I am getting a catch 22 on my game, update mandatory and have updated only to have the command repeated each time. Consequence for two days locked out of game Sims 4
(CM: edited to remove ALL CAPS SPAM and updated thread title to be more descriptive of game issue)
January 2021
Hi @principalx,
Can you clarify if it's the same update repeating or different updates coming through one after the other? If you can pop up a screenshot, it might help to get a visual of what's happening for you.
In the meantime, I'd suggesting starting some troubleshooting to help with this. To start, let's try clearing the cache on Origin. This link will connect you to an EA Help article that will guide you through the steps for clearing the clients cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
- EA_Lanna
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January 2021
I also did try these steps and it is still having the same issue.
February 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
February 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds