September 2014
I have the Sims 4 Limited Edition Disc version and I can play it offline, but when I go online it says there is an update. ( I have had this issue since it has first released). I have not been able to play online at all. I click on update and it goes straight to saying "Verifying Game Files" and it goes on for about 30 minutes to an hour and then says download failed. I have a good internet connection so idk what the problem is but I would like to play online.
Can anyone help me please? :c
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July 2015
September 2014
Try reinstalling Origin and make sure your Antivirus/firewall are not blocking the connection
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2014
I did and it didnt work. I also re-installed sims and that also didnt work :c
September 2014
This might sound 'SILLY' to ask, but have you restarted your computer since that error started?
I had the same problem, and all I did was restart the PC and then it worked.
Also, when you re-installed your Origin, did you make sure the Origin files and the Sims 4 files were deleted as well? Because some times some files stay on your PC even though you have uninstalled the program(s)
If that doesn't work, then I'm sorry because that's all I can suggest at this current time.
Tony
September 2014
I have restarted many time but I didnt delete my sims 4 folder. That may be the issue
September 2014
Try deleting the Origin cache files as described in this thread: http://answers.ea.com/t5/The-Sims-4/Sims-4-button-greyed-out/m-p/3461659
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2014
I have had Sims 4 since the day after it came out and it has not been able to get past "Verifying Game Files"
It goes on for almost an hour or more then says download failed. I have tried many things and talked to several advisors. I don't know what else I can do to fix this, but It's preventing me from updating the game.
These are the things I have tried.
1. Clean boot
2. Safe mode with networking
3. Clean Cache
4. uninstalled and reinstalled origin and sims multiple times.
5. turned off my firewall and anti virus
and a few other things. please help :c
October 2014
Does this happen in Offline or Online mode ?
October 2014
in online mode. I can play it in offline mode but then I don't get the fun stuff from the updates
October 2014
bump